Controlled Chaos FAQ's

What We Offer

We believe everyone should be able to wear their passion. Our adult sizes run from XS to 3XL and are all unisex. Our children's collection starts at ages 3-4 all the way to age 12-13, because why should the little dog lovers miss out?

How Do I Know What Size To Order?

Our garments are designed with a relaxed, slightly oversized fit. If you prefer a more fitted look, we recommend sizing down from your usual size. All our products are unisex. Each product page includes a sizing chart within the image gallery to help you find your perfect fit. Included below. All sizes are approximate.

If you're still unsure, don't hesitate to reach out to us - we're happy to help.

Hoddie Sizing

T-Shirt Sizing

Children T-Shirt Sizing

What Colours Do We Offer?

Some designs are better suited to lighter or darker garment colours to ensure the best possible print quality, visibility, and overall finish. Because of this, certain designs are only available in selected colour options.

We carefully match each design with the garment colours that complement it best, helping maintain the clarity, contrast, and appearance of the artwork. If a particular colour is unavailable for a design, this is to ensure the final product meets our quality standards.

If you have a specific colour request or would like advice on available options, please feel free to contact us and we’ll be happy to help.

Shipping and Delivery

We aim to deliver all orders within 7 working days. This timeframe includes production, quality control, packing, and shipping.

Occasional delays can occur due to shipping or courier services. If your order has not arrived within 14 days, please contact us and we will work directly with the shipping provider to locate your parcel or arrange a replacement if necessary.

Care Instructions

To keep your garments looking their best, we recommend washing items inside out using a neutral detergent and washing with similar colours. Avoid soaking, bleaching, prolonged exposure to direct sunlight, and high-temperature drying.

For best results, iron, steam, or tumble dry on a low heat setting only (maximum 30°C). Please note that slight colour transfer may occur during the first wash.

Do not iron directly over design or logo area, as excessive heat may cause the print to crack, peel, or become damaged. If ironing is required, turn the garment inside out first and iron inside out. Use a medium-low heat setting without steam and keep the iron moving continuously to help protect the print.